Your eBay reputation is everything you are on eBay - without it, you’re nothing. Your reputation is worth as much as every sale you will ever make.

If you’ve ever bought anything on eBay (and the chances are you have), then think about your own behavior.

Buying from a seller with a low feedback rating makes you feel a little nervous and insecure, while buying from a PowerSeller with their reputation in the thousands doesn’t require any thought or fear - it feels just like buying from a shop.

A Bad Reputation Will Lose You Sales.

In fact, a bad reputation will lose you almost all your sales. If someone leaves you negative feedback, you will feel the pain straight away, as that rating will go right at the top of your user page for everyone to see. Who’s going to want to do business with you when they’ve just read that you “took a month to deliver the item”, or that you had “bad communication and sent a damaged item”? The answer is no-one.

Your next few items will need to be very cheap things, just to push that negative down the page. You might have to spend days or even weeks selling cheap stuff to get enough positive feedback to make anyone deal with you again.

It’s even worse if you consistently let buyers leave negative feedback - once you get below 90% positive ratings, you might as well be invisible.

You Can’t Just Open a New Account.

Besides eBay’s rules about only having one account, there are far more downsides than that to getting a new account. You literally have to start all over again from scratch.

You won’t be able to use all the different eBay features. Your existing customers won’t be able to find you any more. Your auctions will finish at a lower price because of your low feedback rating. Opening a new account is like moving to a new town to get away from a few people who are spreading rumours about you: it’s throwing out the baby with the bathwater.

A Good Reputation Will Get You Sales.

When a PowerSeller tells me something, I tend to believe them. They can be selling a pretty unlikely item, but if they guarantee it is what they say it is, then I trust them - they’re not going to risk their reputation, after all. This is the power of a reputation: people know you want to keep it, and they know you’ll go to almost any lengths to do so.

This is true even to the point that I would sooner buy something for $25 from a seller I know I can trust than for $15 from someone with average feedback. It’s worth the extra money to feel like the seller knows what they’re doing, has all their systems in place and will get me the item quickly and efficiently.

You really will find selling on eBay so much easier, and there’s only way to get a good reputation: make sure you please your customers every time. But some customers can be, well, just a little difficult to please.

Gaining feedback quickly

If you have a low feed back rating or are new to eBay your going to have to get your rating up before you will start to be successful. Once you get into double figures, preferably over 50 you will start to notice more sales.

The best way to get your feed back up if it’s low is to buy some inexpensive items like eBooks. This will improve your rating.

Just search for ebooks then hit the lowest first option.

Make sure you search worldwide, just check items worldwide on eBay’s home pages as you can pick up loads of eBooks for $1. You may even see some for less.

I always leave feed back first when I buy and it I have not received feedback in return after a few days I email the seller and ask if they will leave me feed back in return for mine. Most sellers simply forget but you will usually get your feed back within 24 hours.

Watch out for sellers selling for 1 cent as they could be upping the price by charging your postage. I have seen many eBayers selling for 1 cent but charging $3.50 postage as an admin fee, make sure you check the postage cause before you hit buy now.

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